What happens if I fail my exam?
If you do not pass your exam on the first attempt, your retake options will depend on the course/exam level:
SAFe Foundational exams include up to two attempts at no additional cost. If both attempts are unsuccessful, a retake fee will apply for each additional attempt.
SAFe Advanced and Expert exams include one attempt. If you do not pass, a retake fee is required for each additional attempt.
If you don’t pass the retake exam, you may try a third time after a 10-day waiting period. The waiting period for a fourth attempt and any additional attempts is 30 days.
You can purchase an exam retake within your Learning Plan. The ‘retake’ button will be located next to your exam. Clicking this button will take you to our payment platform, where you can purchase your retake exam.
The retake fee is $50 for most exams; however, the Implementing SAFe exam has a retake fee of $250.
Can I retake the SAFe 4 or SAFe 5 exams?
No, you cannot retake or purchase retakes for SAFe 4 or SAFe 5 exams. You will not be able to access your SAFe 4 or SAFe 5 exam or learning plan. If you want to earn the Certification, you will need to take a new course. You can browse for courses on our Training Calendar. Please find an overview of all current SAFe courses being offered HERE.
What is the Retake Policy for Exams?
Exam Attempts and Retake Policy Update (Effective April 14, 2026)
We’ve updated our exam retake policy, effective April 14, 2026. This new policy applies to all Scaled Agile certification exams, with the exception of sample tests, practice tests, Agile Software Engineering, SAFe for Hardware, and SAFe for Hardware Teams courses, unless otherwise specified.
For the following SAFe Foundational courses:
SAFe® Agilist (SA)
SAFe® Practitioner (SP)
SAFe® Scrum Master (SSM)
Leading SAFe for Government (SA-GOV)
SAFe® DevOps Practitioner (SDP)
SAFe® Product Owner/Product Manager (POPM)
The first two exam attempts are included in the course registration fee when taken within 60 days of course completion; if a third attempt is required, a retake fee will be applied. Please refer to the Retake Policy below:
First retake (third attempt overall): Available immediately after the second failed attempt
Second retake (fourth attempt overall): Available 10 days after the first retake
Third retake (fifth attempt overall): Available 30 days after the second retake
Additional retakes: Each requires a 30-day waiting period between attempts
For the following SAFe Advanced and Expert courses:
Agile Product Management (APM)
Lean Portfolio Management (LPM)
Release Train Engineer (RTE)
SAFe® Advanced Scrum Master (SASM)
SAFe® for Architects (ARCH)
Agile Software Engineer (ASE)
Implementing SAFe (SPC)
Advanced SAFe® Practice Consultant (ASPC)
The first exam attempt is included in the course registration fee and must be taken within 60 days of course completion. If a second attempt is required, a retake fee will be applied. Please refer to the Retake Policy below:
First retake: Available immediately after the first failed attempt
Second retake: Available 10 days after the first retake
Third retake: Available 30 days after the second retake
Additional retakes: Require a 30-day waiting period between attempts
Please note that the retake fee for Implementing SAFe is $250, and $50 for all other exams mentioned above.
Exception – Agile Software Engineering (ASE) and SAFe for Hardware courses include 20-question completion quizzes rather than a standard certification exam. These quizzes allow unlimited attempts, have no retake fees, and must be completed within a 45-minute time limit per attempt.
For the Proctored Scrum Master Exam, the retake fee is $495. This fee is charged for each failed attempt, meaning a new payment is required for every retake. After payment, additional attempts may be taken based on the number of prior attempts, with no deadline as long as the exam remains available. Candidates should refer to the individual exam page for specific pricing. Once an exam is successfully passed, no further attempts are permitted unless an updated version of the exam is released.
How do I purchase a retake for my exam?
Here are the steps for purchasing an exam retake.
From the SAFe Studio home page, you will want to navigate back to your exam via the Learning Plans & Exams section.
Select the learning plan for which you wish to purchase a retake.
Scroll down to the exam
You’ll notice the “Launch” button for the exam now says “Purchase” or “Retake”, when you can click on the button to place the “Retake” item in your cart and purchase. (Both Purchase and Retake buttons take you to the same place)
Check out, and the button will say “Launch” again and allow you to take the exam.
Do I need to purchase a retake if I have not taken the exam yet?
In some cases, yes. If your exam has expired, then you will need to purchase an exam retake to gain access to the exam, as you have not taken the exam within the allotted time as part of your course.
When does my Retake Expire?
We implemented a change on November 4th, 2022, that grants access to paid learning plans regardless of renewal status. This means that once a retake is purchased, it will not expire so long as the exam is still offered. If you have any further questions, you can reach out to our support team at [email protected].
My renewal expired, and I did not pass the exam; can I retake the exam if I renew my renewal?
You do not need to have an active renewal to purchase a retake, as learning plans are available regardless of renewal status. You can earn your certification without a renewal; if you wish to do so, you will have access to the certification even without the renewal.
