What is a proctored exam?
A proctored exam is an exam that is supervised by a proctor, who verifies the student's identity and monitors them to ensure they are following the rules and not engaging in academic misconduct. We use proctored exams to maintain the integrity and credibility of the certification by ensuring that students are being assessed fairly and based on their own knowledge.
What is the cost of the Exam?
The cost of the Protored exam is $495 plus tax
The cost of a retake is also $495 plus tax
What must I do before a proctored exam?
If you are pursuing a proctored SAFe Scrum Master exam, you must take the following steps:
1. Download the Guardian Browser. You will connect to your proctoring appointment through this secure browser.
2. Make sure to test your equipment so that you can be sure your device meets our requirements for testing.
3. Review permitted materials to make sure you have everything you will need. Please note, your test sponsor may have additional rules around permitted materials.
4. Prepare for your appointment by identifying a quiet, well-lit room where you can have privacy during your test.
5. Check out the tutorials and how-to documentation in our Test-Taker Library to review answers to common questions.
What do I need to have to start my proctored exam?
One form of non-expired valid photo ID (i.e. driver’s license, passport, student ID, etc.)
A working webcam and microphone
A strong internet connection
A private room
A hard surface to work on
A cell phone or reflective surface
No outside resources are allowed during your exam.
What is the exam pre-check process?
Once you have launched your exam, you will be taken through the pre-check process, a series of steps to help prepare your device and authenticate your identity. Review a step-by-step guide of the pre-check process on the ProctorU website.
You will be asked to show your testing space from all angles, to demonstrate that you aren’t using any prohibited materials.
You will be asked to show your ears and wrist to demonstrate that you aren’t using a smart watch or headphones.
You will be asked to show your valid photo ID (i.e. driver’s license, passport, student ID, etc.) to verify your identification.
What is allowed during my proctored exam?
Here are some important caveats and limitations to keep in mind when testing:
You will not be permitted to test with remote control software running on your computer. Applications like TeamViewer, GoToMyPC, AnyDesk, etc.
You will only be permitted the use of a single monitor when testing; all others must be disconnected.
Mobile devices, such as tablets or cell phones, are not supported.
Headphones are generally not permitted.
You will not be permitted to take your exam from within a virtual machine. You will be asked to reconnect using your host operating system to take your exam.
You will not be permitted to use Apple Bootcamp to take your exam.
Unlicensed/inactive versions of Windows and Test Builds/Modes are not permitted.
External monitors connected to a closed laptop should be set to mirror display and should be connected directly to the computer. Avoid using a docking station."
If you require special accommodations, you must email [email protected] before scheduling your exam.
Examples of accommodations:
Food and drink.
Restroom Breaks.
Additional exam time.
Screen Magnifier (extension-based applications will not be supported).
Personal external medical device(s).
Use of headphones/earbuds/earplugs.
Background noise, such as a radio or television.
Human assistant during exam (such as scribe or reader).
Speech-to-text programs (extension-based applications will not be supported).
Text-to-speech programs (officially supported: JAWS; VoiceOver for Mac and Narrator for Windows).
Speaking/Reading aloud
If you do not request the appropriate accommodation in advance, the proctor may need to end your session.
How can I get technical support during my exam?
During your exam, you can reach out to your proctor or to support at any time by clicking the "Support" button in the sidebar of Guardian or by opening the proctor chat box. Your proctor will be happy to support you with any questions related to your experience with the Proctor U Platform, but they are not allowed to provide any assistance with the subject matter or content of your exam.