When a course's start date/time is within the next 14 days or closer, or a roster has been uploaded to a course, most of the information about that course is prevented from being edited. This includes:
The Course Name
The Course Dates
The Course Learning Plan
The Instructor(s)
If the roster attendees are not marked as "Attended," you can remove them and edit the information if the course is more than 14 days away**.
How do I change the Information for my course?
As mentioned above, this will not be possible if the course is within 14 days. You will need to remove all of the course attendees first, then cancel the course, then create a new course with the corrected information and add the attendees to that new course (there are expanded instructions for this process below).
**NOTE: In all cases, if the roster attendees are marked as "Attended," then no further edits can be made, and you'll need to raise a case through support.scaledagile.com for further assistance.
How do I move my roster to another course?
There are a few steps to get a roster from one course to another course.
First, attendees must be removed from a course roster, provided they are not marked as attended and the class start date has not passed.
To remove an attendee from the roster:
Login to SAFe Studio
Click on Teach & Manage > Course Administration
Locate the course title
Navigate to the Attendees section and click the blue trash can icon next to the names you wish to remove from the course. One license will be credited back to your account for each attendee removed and can be exchanged for another eligible course.
This feature is no longer available if the trash can icon is gray. Please reach out to Support for further assistance.
Once all of the attendees have been removed, you should be free to change the Learning Plan of the course and re-add the attendees. This will also remove any instructors who are not validated from the course.
NOTE: If you have added the Collaborate activities, you will need to contact our Support team to have the existing activities removed so you can add new ones.
If you prefer, you can create a new course instead of changing the learning plan.
NOTE: Canceling the old course and starting a new one will affect the Run Rate of your courses on our Training Calendar if your courses are shown there.
To create a course:
Login to SAFe Studio
Click Teach & Manage > Course Administration in the blue bar along the top
From the My Courses sub-header, click on the Add New button in the top right
Select your course type as Private, Public, Remote Public, or Private. (These options may change depending on the Partnership level).
Select the appropriate learning plan for the course
Name the course
Set a start and end date
Fill in the required fields for location (City and Country, State if in the US, timezone, course start time). Click Save & View at the bottom of the page to create the course.
After the course has been created, you will need to add any instructors to the course. The instructors must be enabled in the correct version of the course and have an SPC certification in the correct version of SAFe. We have some other common reasons an instructor cannot be added to a course here.
Finally, You will need to add the roster to the newly created course. We have a full document (and video) on how to do this here.