What must I do before a proctored exam?
Candidates taking a proctored SAFe exam must complete the following steps:
Download the Guardian Browser. You will connect to your proctoring appointment through this secure browser.
Make sure to test your equipment so that you can be sure your device meets our requirements for testing.
Review permitted materials to make sure you have everything you will need.
Prepare for your appointment by identifying a quiet, well-lit room where you can have privacy during your test.
Check out the tutorials and how-to documentation in our Test-Taker Library to review answers to common questions.
What do I need to have to start my proctored exam?
One form of non-expired valid photo ID (i.e., driver’s license, passport, student ID, etc.)
A working webcam and microphone
A strong internet connection
A private room
A hard surface to work on
A cell phone or reflective surface
No outside resources are allowed during your exam.
What is the exam pre-check process?
Once you have launched your exam, you will be taken through the pre-check process, a series of steps to help prepare your device and authenticate your identity. Review a step-by-step guide of the pre-check process on the ProctorU website.
You will be asked to show your testing space from all angles, to demonstrate that you aren’t using any prohibited materials.
You will be asked to show your ears and wrist to demonstrate that you aren’t using a smart watch or headphones.
You will be asked to show your valid photo ID (i.e., driver’s license, passport, student ID, etc.) to verify your identification.
What is allowed during my proctored exam?
Here are some important caveats and limitations to keep in mind when testing:
You will not be permitted to test with remote control software running on your computer. Applications like TeamViewer, GoToMyPC, AnyDesk, etc.
You will only be permitted the use of a single monitor when testing; all others must be disconnected.
Mobile devices, such as tablets or cell phones, are not supported.
Headphones are generally not permitted.
You will not be permitted to take your exam from within a virtual machine. You will be asked to reconnect using your host operating system to take your exam.
You will not be permitted to use Apple Boot Camp to take your exam.
Unlicensed/inactive versions of Windows and Test Builds/Modes are not permitted.
External monitors connected to a closed laptop should be set to mirror display and should be connected directly to the computer. Avoid using a docking station.
How do I request special accommodations?
If you require special accommodations, you must email [email protected] before scheduling your exam.
Examples of accommodations:
Food and drink.
Restroom Breaks.
Additional exam time.
Screen Magnifier (extension-based applications will not be supported).
Personal external medical device(s).
Use of headphones/earbuds/earplugs.
Background noise, such as a radio or television.
Human assistant during exam (such as scribe or reader).
Speech-to-text programs (extension-based applications will not be supported).
Text-to-speech programs (officially supported: JAWS; VoiceOver for Mac and Narrator for Windows).
Speaking/Reading aloud.
If you do not request the appropriate accommodation in advance, the proctor may need to end your session.
To help you prepare for your exam, we also recommend reviewing the following resources:
Proctored Exams FAQ – Overview and General Information – answers to common questions about proctored exams, policies, and the testing experience.
Proctored Exams FAQ – Technical Readiness & Troubleshooting – information on system requirements, setup, and common technical issues.
These resources can help ensure you are fully prepared before scheduling your exam attempt.